Before you order
Natural Bracelet FAQ
Answers to common questions about agarwood and Nanhong red agate bracelets — materials, sizing, care, shipping, and gifting.
Materials & authenticity
Is the agarwood natural?
Yes. Our bracelets are made from natural agarwood; each bead keeps its own oil lines, grain, and subtle scent. Because it is a natural material, no two bracelets are identical.
How to tell real agarwoodWhat is Nanhong red agate?
Nanhong is a warm, carnelian-red agate historically sourced in Yunnan and Sichuan, China — prized for its saturated persimmon-to-cherry tones and soft, waxy luster.
Nanhong agate: meaning & characterDo agarwood bracelets have a scent?
A quiet, natural one. Expect a warm, woody fragrance that shows most with skin warmth and calm moments — not a perfumed cloud. The scent softens and mellows as the beads age.
What agarwood actually smells likeWill my bracelet match the photos exactly?
Expect small, natural variations in tone and grain — that individuality is the point. Silhouette, sizing, and quality will match what you see.
Sizing & fit
How do I find the right size?
Measure your wrist at home in under a minute with our size guide. Buying a gift or unsure between styles? Email support@passionvita.com and we will help you choose.
Bead bracelet size guideHow do the bracelets fasten?
Each piece is hand-knotted on resilient cord and finished to sit lightly on the wrist — no clasp to fumble. Bead size and fit notes are listed on every product page.
Care & wearing
Can I wear it every day?
Yes — these are made for daily wear. With agarwood, the natural oils from your skin slowly deepen the color over time; the bracelet becomes yours. Wipe gently with a soft cloth after wear.
Can I shower or swim with it?
Best not. Keep beads away from prolonged water, perfume, harsh chemicals, and high heat — natural wood and stone stay beautiful longer when they stay dry.
Water & bead bracelets, explainedHow should I store it?
Wipe with a soft dry cloth and store it in the pouch, away from sharp metal jewelry, direct sun, and heat.
Shipping & returns
How much is shipping?
Free standard shipping on orders of $99 or more, applied automatically at checkout. Below $99, the standard rate is shown at checkout before payment.
Full shipping detailsWhen will my order arrive?
Most orders process in 2-3 business days, and standard delivery usually takes 7-21 days after processing, depending on destination and customs. Tracking is sent by email once your order ships.
What is the return policy?
14-day returns; return shipping is paid by the customer. Start with a quick email and we will walk you through it.
Return & refund policyDo orders arrive gift-ready?
Yes — every piece ships gift-ready, with pouch and card included. No extra wrapping needed.
Meaning & gifting
Are these medical or healing products?
No. PassionVita bracelets are jewelry and symbolic accessories — for style, gifting, meditation-inspired routines, and personal meaning. They are not medical or therapeutic products.
Which bracelet should I choose first?
For a neutral everyday piece, start with agarwood. For warm color, choose Nanhong red agate. For a layered wrist, the mala-inspired wrap.
The buying guideAre they good gifts?
Yes — calm, unisex, and ready to give. Agarwood reads quiet and grounding; Nanhong brings warm color and a more expressive look.
Gifting, thoughtfullyStill deciding?
Ask us anything.
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